Appeal process

There are two levels of appeal to the Social Security Tribunal (SST), each with its own division:

• The first level, the General Division has two sections:
  • an Employment Insurance (EI) Section for EI claimants who disagree with a reconsideration decision of the Canada Employment Insurance Commission.
  • an Income Security Section for Canada Pension Plan (CPP) and Old Age Security (OAS) applicants who disagree with a reconsideration decision regarding their claim for benefits.
• The second level: Decisions of the General Division can be appealed to the Appeal Division.

For more information on how to submit an appeal to each division, please visit the How to appeal section of this website.