Contact us

The Social Security Tribunal (SST) provides service in English and French.

Please review the information needed to start an appeal and to participate in the appeal process before sending information to us.

Contact us by telephone or by regular mail if you wish to provide sensitive personal information to the SST. Sensitive personal information should not be provided by email, by fax or through the Internet.

If you are contacting us about an appeal, please provide your name, address, telephone number and Appeal Number.

For general enquiries or if you need more information, you can call or write the SST at the following:

Mailing Address:
Social Security Tribunal
PO Box 9812
Station T CSC
Ottawa, ON
K1G 6S3

Email:
info.sst-tss@canada.gc.ca

Telephone:
1-877-227-8577
(toll-free in Canada and the USA)

613-952-8805
from outside of Canada and the USA, call collect
7:00 a.m. to 8:00 p.m. Eastern Time - Monday to Friday

TTY:
1-800-465-7735
7:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday to Friday

Fax:
1-855-814-4117
(toll-free in Canada)